Returns and Refunds

Return Eligibility

We offer a 30-day return policy. Customers may request a return within 30 days of receiving their order.

To qualify for a return:

  • The item must be unused and in its original condition
  • The item must be returned in the original packaging
  • Proof of purchase or order confirmation must be provided

Returns requested after 30 days from delivery may not be eligible for refund approval.

Non-Returnable Conditions

Returns may not be accepted for:

  • Items that have been used, damaged, or altered after delivery
  • Items returned without original packaging
  • Return requests submitted outside the eligible return period

If an item arrives damaged, defective, or incorrect, customers should contact us within 48 hours of delivery so we can assist promptly.

Return Method

All returns must be completed by mail.

Customers should securely package the item and send it using a reliable postal or courier service.

We recommend using a tracked shipping method, as we are not responsible for parcels lost during return transit.

Return Costs

  • No restocking fees are charged
  • Customers are responsible for return shipping costs
  • Customers are responsible for purchasing the return label unless otherwise agreed

Refund Process

Once the returned item is received and inspected, we will notify the customer regarding refund approval.

If approved:

  • Refunds are issued to the original payment method
  • Refunds are processed within 10 business days after approval
  • Processing times from banks or payment providers may vary

Exchanges

We currently do not offer direct exchanges.

Customers who would like a replacement item may place a new order separately after the original return process is completed.

United States Orders

Orders delivered to the United States follow the same return conditions outlined above.

Returns must:

  • Be requested within 30 days of delivery
  • Be returned by mail
  • Meet all eligibility requirements

Return shipping costs remain the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

Late or Missing Refunds

If a refund has not yet appeared:

  • Check with your bank or card provider
  • Contact your payment provider for processing updates
  • Contact us directly if additional assistance is needed

Return Policy Summary

Condition Details
Return Window 30 days from delivery
Return Method By mail
Return Shipping Cost Customer responsibility
Return Label Customer responsibility
Restocking Fee None
Refund Processing Time Within 10 business days after approval
Exchanges Not currently available


Restocking Fee: No Fee

Contact Information

Email:  info@bookslayoutsdude.shop

Phone: +92 341 0520933

Business Address

Street 13 Jalalpur Road
Shujabad Punjab 59220
Pakistan

Business operating Hours:

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

Support Response Time

We aim to respond within 1 business day.

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